Designing Learning for “When Things Go Wrong”

02 Apr

Via Scoop.itMegaAulas – Ferramentas Educativas WEB 2.0

“When learning professionals anticipate that things can and will go wrong, they will design performance support tools and facilitate resources to provide answers. Providing access to social media (and where necessary, showing or teaching how to use it) and positioning it appropriately leverages performance support, enables people to solve problems quickly, and increases the organization-wide knowledge database. This is a strategy that works for any approach to learning, whether formal (face-to-face, online, or blended) or informal.”


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Posted by on April 2, 2012 in Uncategorized


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